Cex

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( 8 reviews )

Videos & Video Game Rental, Electronic shop

Closed 09:30 AM - 05:30 PM See Hours

57 - 59 Market Pl, Cannock WS11 1BP, United Kingdom +44 3301-235-986

CeX Cannock, located in Cannock, is a well-known brand that specializes in buying and selling second-hand electronics, video games, DVDs, and phones. With a reputation for providing quality products at affordable prices, CeX has become a popular destination for tech enthusiasts and bargain hunters alike. The store prides itself on its extensive selection and knowledgeable staff who are always ready to assist customers in finding the perfect item. CeX Cannock ensures a smooth and enjoyable shopping experience, ensuring that customers leave satisfied with their purchases. As a trusted brand in the Cannock area, CeX has built a strong customer base and continues to attract new customers with its excellent service and reliable products.

Reviews

4/5

8 reviews

5 stars

4 stars

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2 stars

1 stars

David altergott jr

March 22, 2024

Great experience as usual in this store. Guys are really attentive. Customer service today was excellent from the guy who showed me the phones and the guy with long hair and glasses. This is a brilliant place to shop with absolute piece of mind that cex provides. Well done to a great team there.

Joe mei

March 22, 2024

Great service in-store from the staff, online Drop & Go order was very straightforward. Would recommend.

Brian louie

March 22, 2024

First and last experience with this store. Customer service skills lacking even though there seemed to be more staff than actual customers. Wouldn’t recommend unfortunately

Jan weller

March 22, 2024

Very bad customer service skills by the male staff unfortunately. Condescending attitudes Blunt Non kind Conveyor belt atmosphere Are yiu buying or selling I was prompted when replying I had an enquiry I was briskly moved "over there " I'm inly.dealingnwith buy or sell . Need work in their service skills They treated everyone there as if they were the ones doing a favour not their job description.

Lubo and megan koptchev

March 22, 2024

An absolutely fab team in the Cannock shop! The chances of having problems with two phones from them is millions to one but when it does happen the team put their heads together and sorted the phone out! What a great, patient team! Lots of scratching of their heads to start with but they solved it! Thank you!

Gerald wetmore

March 22, 2024

There was a problem with my payment and I was sent a very nasty letter by cex cannock advising if I didn't return to their shop to make the payment it would be seen as a deliberate act. I was threatened with suspension of cex membership, denial of Warranty & civil recovery proceedings. On my second visit to cex cannock branch I asked to view a go pro camera as I was interested in buying, the staff member stood very close to me as I inspected the camera and really didn't seem happy when I asked to view what accessories it came with each time I asked to look he would bring it to me & stand very close...I asked to see the camera case & was told it might just be a piece of plastic but its very expensive so he would bring it from behind the counter & stand very close while it was in my hands.

Jane

March 22, 2024

Good CEX store, generally have some good stock in store. The staff are all friendly and helpful. Will continue to use, I mostly just buy dvds, and games there

Ernestina h.

March 22, 2024

Please do yourself a favour and do not use this company! Money grabbing springs to mind. Looks like they sell quite a few faulty goods and fail to rectify them. Some staff are rude, incompetent and heavily rely on the “policy” (small print) instead of failing to understand what’s morally correct and protect their brand reputation.